Security of Client Records
3-30
PROGRAMS AND SERVICES MANUAL
POLICY
SECURITY OF CLIENT RECORDS
Client records are the property of the AIDS Committee of Toronto (ACT).
Employees and volunteers of ACT are to:
1. ensure that client personal information is kept safe and secure,
2. safeguard the security of client records, and
3. keep existing paper files in lockable filing cabinets. Staff are responsible for ensuring that filing cabinets are locked at the end of each working day. Staff requiring access to files after hours are responsible for locking cabinets after use. Keys for cabinets are to be kept in a secure location in each area.
When necessary to transport a file, the file must be enclosed in a sealed envelope and transported in a secure manner while on route to destination, e.g., in locked trunk or on person.
(Also see Facsimile, AM # 2-60; Security, AM # 3-40; Confidentiality, HR # 1-50; Client Access to Client Information, PS # 3-40; Disclosure/Release of Information to Others, PS # 3-50.)
