Intakes and Referrals
ACT requires service users be registered with ACT in order to access various programs and services. ACT can also provide people living with, or at risk of HIV with referrals to a variety of services within the city.
Service Access Coordinators and information desk volunteers provide friendly support and assistance in directing individuals to staff, provide information and make referrals by phone, email and in person.
Whether you’re newly diagnosed with HIV, a long-term survivor, or you’re interested in getting a prescription for PEP or PrEP, we can help.
Our Service Access Coordinators are also able to meet with you individually to complete an agency intake and connect you to appropriate programs, both within ACT and at other agencies.
You can access them in person, by phone or by email:
- information available by phone (416) 340-2437
- ask a question by email ask@actoronto.org
An extensive list for a variety of external services are available and are updated regularly when possible.
Anishnawbe Health
As an Aboriginal Community Health Centre we primarily serve Aboriginal service users. However, we do accept non-aboriginal patients if this location is more convenient for individuals. Please be sure to call to book an appointment, walks-in are on a “first come first serve basis” (walk-ins could wait up to an hour, depending on volume of patients.)
Target Community: Aboriginal communities; recreational drug users.
Accessibility: Wheelchair accessible, including barrier-free washrooms. Street parking
*Rapid HIV testing is NOT offered.
225 Queen Street East (map)
Toronto, ON M5A 1S4
Tel: 416-360-0486
Fax: 416-365-1083
E-mail: rmandawe@aht.ca
Website: www.aht.ca
Hours: Monday/Wednesday (9am - 6pm), Tuesday/Thursday/Friday (9am - 5pm)
Bay Centre for Birth Control
Target Community: Women
Accessibility: Wheelchair accessible, including barrier-free washrooms.
*Rapid HIV testing IS offered. Services are for women ONLY and appointments are required.
790 Bay Street, 8th floor (map)
Toronto, ON M5G 1N8
Tel: 416-351-3700
Fax: 416-351-3727
Hours: Monday/Friday (9am - 5pm), Wednesday/Thursday (9am - 8pm)
Centre Francophone de Toronto
Target Community: Primarily Francophones, but open to all.
Accessibility: Wheelchair accessible, including barrier-free washrooms.
* Rapid HIV testing is NOT offered. Appointments are required.
555, Richmond St. West, (map)
Toronto, ON M5V 3B1
Tel: 416-922-2672
Fax: 416-922-6624
Email: servicesvihsida@centrefranco.org
Website: www.centrefranco.org
Hours: Monday/Tuesday/Wednesday/Friday (8:30am - 4:30pm), Thursday (8:30am - 8pm)
Hassle Free Clinic
Accessibility: Wheelchair accessible, including barrier-free washrooms.
* Rapid HIV testing IS offered. Appointments are required.
66 Gerard Street East 2nd floor (map)
Toronto, ON M5B 1G3
Tel: 416-922-0566 (Women's Clinic)
Tel: 416-922-0603 (Men's Clinic)
Fax: 416-922-2018
E-mail: admin@hasslefreeclinic.org
Website: www.hasslefreeclinic.org
Women's Clinic Hours: Monday/Wednesday/Friday (10am - 3pm), Tuesday/Thursday (4pm - 8pm)
Men's Clinic Hours: Monday/Wednesday (4pm - 8pm), Tuesday/Thursday (10am - 3pm), Friday (4 - 7pm), Saturday (10am - 2pm)
Parkdale Community Health Centre
Accessibility: Wheelchair accessible, including barrier-free washrooms; designated disabled parking spaces.
*Rapid HIV testing IS offered. Appointments are required.
1229 Queen Street West (map)
Toronto, ON M6K 1L2
Tel: 416-537-2455
Fax: 416-416-537-5133/416-537-3526
Hours: Tuesday (3:30 - 5pm), Thursday (5:30 - 7pm), Friday (3:30 - 5pm)
Planned Parenthood of Toronto
Accessibility: Venue is not accessible.
Target Community: Youth (ages 13 - 29) only
* Rapid HIV testing is NOT offered.
36-B Prince Arthur Avenue (map)
Toronto ON M5R 1A9
Tel: 416-927-7171
Fax: 416-961-2512/416-961-9856
E-mail: ppt@ppt.on.ca
Hours: Monday/Tuesday/Thursday (12:30 - 7:30pm), Wednesday (3:30 - 7:30pm), Friday (12:30 - 3:30pm), Saturday (9:30am - 2pm)
Queen West Community Health Centre
Accessibility: Wheelchair accessible, including barrier-free washrooms. One designate disabled parking spot.
*Appointments are required. Call 416-703-8482 ext. 100 to book an appointment.
168 Bathurst Street (map)
Toronto, ON M5V 2R4
Tel: 416-703-8482
Fax: 416-703-6190
Website: www.ctchc.com
Hours: Thursday/Friday (9:30 - 11:50am)
Youthlink
Target Community: Youth (up to age of 25) who are homeless and/or living on the street.
*Rapid HIV testing is NOT offered.
7 Vanauley Street (map)
Toronto, ON M5T 2V9
Tel: 416-703-3361
Fax: 416-703-3359
Hours: Thursday (10am - 12pm). Walk-ins are on a “first come first serve” basis.
Birth Control Venereal Disease Information Centre
*rapid hiv testing is offered. Appointments are required.
403- 960 Lawrence Avenue West, 4th floor (map)
Toronto, ON M6A 3B5
Tel: 416-789-4541
Fax: 416-789-0762
Website: www.birthcontrolvd.org
Hours: Monday (2 - 4pm), Tuesday (4 - 6pm), Wednesday (12 - 4pm), Thursday (5 - 7pm), Friday (12:30 - 3:30pm)
Centre Francophone De Toronto (Satellite Office)
Target community: primarily francophones.
Accessibility: wheelchair accessible, including barrier-free washrooms; designated parking
*rapid HIV testing is offered. Appointments are required.
280 - 5 Fairview Mall Drive, 2nd floor (map)
North York, ON M2J 2Z1
Tel: 416-492-2672
Fax: 416-492-3157
Website: www.centrefranco.org
Hours: Monday/Wednesday/Thursday/Friday (8:30am - 4:30pm), Tuesday (1pm - 8pm)
Rexdale Community Health Centre
Accessibility: wheelchair accessible, including barrier-free washrooms; designated parking
*rapid hiv testing is offered
8 Taber Road (map)
Etobicoke, ON M9W 3A4
Tel: 416-744-0066
Fax: 416-744-1881
E-mail: rchc@rexdalechc.com
Website: www.rexdalechc.com
Hours: Tuesday (1 - 4pm), by appointment only
Unison Health and Community Service
Lawrence Heights Location: 12 Flemington Road (map)
tel: 416-787-1661 ext. 320
Keele-Rogers Location: 1651 Keele Street (map)
Tel: 416-653-5400 ext. 1515
Website: www.unisonhcs.org
Please call beforehand to make an appointment.