ACT has qualified volunteer tax consultants to help people living with HIV complete their Income Tax Return. The service is free and confidential, is open to registered service users of ACT.

Welcome to ACT’s Tax Clinic, part of The Canada Revenue Agency’s Community Volunteer Income Tax Clinic Program (CVITP).

Due to COVID19 and to respect physical distancing guidelines, ACT has developed a Drop-Off Tax Clinic to help individuals who qualify for assistance under the CRA’s Community Volunteer Income Tax Program (CVITP) to file a T1 Individual Tax and Benefits Return.

Registration opens Tuesday 25 February 2025 at 10am

See below for eligibility and how to register for this year’s clinic.

Please note that this is a Drop-off service only and we do not offer any in-person appointments.

Tax Years

The Tax Clinic can file taxes for the years 2024, 2023, 2022 and 2021 only.

For information on filing taxes for previous years please contact the CRA at 1-800-959-8281.

Eligibility

To be eligible for ACT’s Tax Clinic the following conditions must be met:

  • Living with HIV
  • Registered Service User of ACT
  • Province of Ontario only
  • Simple Tax Situation
  • Income is within the allowable Total Family Income

Simple Tax Situation

In general, your tax situation is simple if you have no income or if your income comes from any of these sources:

  • Employment
  • Pensions
  • Benefits such as the Canada Pension Plan, Disability Insurance, Employment Insurance, and Social Assistance (ODSP / OW)
  • RRSP / RDSP  (Registered Retirement Savings Plan / Registered Disabled Savings Plan)
  • Support Payments
  • Scholarships, Fellowships, Bursaries or Grants
  • Interest under $1,000

Family Income

Family SizeTotal Family Income
One PersonUp to $60,000
Two PeopleUp to $70,000
Three PeopleUp to $72,500
Additional+ $2,500 per additional family member

Non-Eligible

Your tax situation IS NOT considered simple if you have any of the following:

  • Income more than the allowable Total Family Income
  • Self-Employment or Employment Expenses
  • Business Taxes or Business Expenses
  • Earned Rental Income (Landlords)
  • Declared Bankruptcy
  • Taxes for a deceased person (Estate Taxes)
  • Capital Gains or Losses from Investments
  • Out of Province or Out of Country Taxes

Registration

Registration opens on Tuesday 25 February 2025 at 10am

If you filed your 2023 Income Tax with our clinic you are automatically registered for this year’s clinic. A Tax Clinic Kit will be sent to your home address via Canada post in mid-February.


On 25 February 2025, new registrants to our Drop-Off Clinic can call 416-340-9113 and leave a voice message with your name, telephone number, post code and date of birth . Please remember to speak slowly and clearly and repeat your telephone number twice. Your phone must be able to accept calls and voice messages from unknown/private numbers.

Once your eligibility has been confirmed, we will send a Tax Clinic Kit to your home address. Simply fill out all the relevant forms and submit them with your tax slips on the designated drop-off days.

ACT Intake Appointments

If you are living with HIV and are not a registered service user of ACT, please call us at 416-340-2437 and speak to one of our Service Access Coordinators to arrange an Intake Appointment and obtain a referral to the Tax Clinic.

CRA My Account

Canada Revenue Agency has switched to electronically providing the Notice of Assessment and Notice of Reassessment through CRA My Account.


To avoid delays in receiving the CRA Notice of Assessment and any Tax Refunds or Benefits to which you are entitled, all registrants of the Tax Clinic are strongly advised to have an active CRA My Account and Direct Deposits in place before registering or filing their taxes.


Note: If you are filing taxes for the first time with the CRA you will not be able to create a CRA My Account until they process your taxes for this year.

For more information on all CRA Electronic Services and to register for My Account please visit:
Registration process to access the CRA sign-in services – Canada.ca

CRA Help Line

If you need assistance with any of CRA’s online service, please give them a call. The CRA’s knowledgeable staff provide support, information and assistance with electronic services such as My Account and Direct Deposit

The CRA also assists those who choose to file their own taxes using one of the CRA certified tax preparation software such as Turbo Tax and Simple Tax.

Get Ready for Tax Season

Plan ahead for the tax-filing season. The CRA has a comprehensive guide on the steps to get you ready to file your taxes.


To receive the benefits and credits you may be eligible for, you need to file your income tax and benefit return every year. Start by gathering your documents to report income, claim deductions, and choose how you want to file and send your completed tax return to the CRA.


CRA also helps you understand your rights as a taxpayer and who should file a tax return.

To discover more, please visit: Get ready to do your taxes – Canada.ca